Policies and Terms
Privacy Policy
Terms of Use
Terms of Sale
Â
PRIVACY POLICY
Last Modified: May 14, 2026- Visit our website
at https://tiffanylampartistry.com or any website of ours that links to this Privacy Notice
Â
- UseÂ
Tiffany Lamp Reproductions .Tiffany Lamp Reproductions, inclusive of table, floor, and desk lamps.
Â
- Engage with us in other related ways, including any marketing or events
SUMMARY OF KEY POINTS
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short:Â We collect personal information that you provide to us.names
phone numbers
email addresses
mailing addresses
passwords
usernames
billing addresses
debit/credit card numbers
contact preferences
contact or authentication data
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called
"crash dumps" ), and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
Information collected from other sources
In Short:Â We may collect limited data from public databases, marketing partners,2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
- To
fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
Â
- To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
Â
Â
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
Â
- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see
" WHAT ARE YOUR PRIVACY RIGHTS? " below.
- To deliver targeted advertising to you. We may process your information to develop and display
personalized content and advertising tailored to your interests, location, and more. For more information see our Cookie Notice: https://www.shopify.com/legal/cookies .
- To post testimonials. We post testimonials on our Services that may contain personal information.
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
- To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
- To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
- To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
To deliver purchased products .To deliver purchased products
- Order
Fulfillment Service Providers
Payment Processors
Performance Monitoring Tools
Sales & Marketing Tools
Social Networks
User Account Registration & Authentication Services
Communication & Collaboration Tools
Data Analytics Services
Data Storage Service Providers
Finance & Accounting Tools
Website Hosting Service Providers
Testing Tools
Retargeting Platforms
Product Engineering & Design Tools
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to
honor this Privacy Notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
Google Analytics
We may share your information with Google Analytics to track and6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short:Â We keep your information for as long as necessary to7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short:Â We aim to protect your personal information through a system of8. DO WE COLLECT INFORMATION FROM MINORS?
In Short:Â We do not knowingly collect data from or market to9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:ÂAccount Information
If you would at any time like to review or change the information in your account or terminate your account, you can:Log in to your account settings and update your user account.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short:Â If you are a resident ofCategories of Personal Information We Collect
The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you. For a comprehensive inventory of all personal information we process, please refer to the section| Category | Examples | Collected |
|---|---|---|
|
A. Identifiers
|
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
|
|
|
B. Personal information as defined in the California Customer Records statute
|
Name, contact information, education, employment, employment history, and financial information
|
|
|
|
Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data
|
|
|
|
Transaction information, purchase history, financial details, and payment information
|
|
|
|
Fingerprints and voiceprints
|
|
|
|
Browsing history, search history, online
|
|
|
|
Device location
|
|
|
|
Images and audio, video or call recordings created in connection with our business activities
|
|
|
|
Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us
|
|
|
|
Student records and directory information
|
|
|
|
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
|
|
|
|
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
Sources of Personal Information
Learn more about the sources of personal information we collect inHow We Use and Share Personal Information
- Targeting cookies/Marketing cookies
- Social media cookies
- Beacons/Pixels/Tags
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:- Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data if it is used for targeted advertising
(or sharing as defined under California’s privacy law) , the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ( "profiling" )
- Right to access the categories of personal data being processed (as permitted by applicable law, including the privacy law in Minnesota)
- Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in
California, Delaware, and Maryland )
- Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in
Minnesota and Oregon )
- Right to obtain a list of third parties to which we have sold personal data (as permitted by applicable law, including the privacy law in Connecticut)
- Right to review, understand, question, and depending on where you live, correct how personal data has been profiled (as permitted by applicable law, including the privacy law in
Connecticut and Minnesota )
- Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including the privacy law in California)
- Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including the privacy law in Florida)
How to Exercise Your Rights
To exercise these rights, you can contact usRequest Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us atCalifornia "Shine The Light" Law
California Civil Code Section 1798.83, also known as the 12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short:Â Yes, we will update this notice as necessary to stay compliant with relevant laws.13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Â
TERMS OF USE
Last Modified: May 14, 2026OVERVIEW AND ACCEPTANCE
This website is operated by CHLOE & LOUIE, LLC, a Massachusetts limited liability company (“Chloe & Louie”). Throughout these Terms of Use, the terms “we”, “us” and “our” refer to Chloe & Louie. We offer this website, including all information, tools and services available from this website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Â
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING OR ACCESSING OUR WEBSITE.
By using or accessing any part of this website (including purchasing something from the website), you are engaging our services and you agree to be bound by these Terms of Use and all incorporated references, including our Terms of Sale and Privacy Policy . If you do not agree to all the terms and conditions of this agreement governing our services, then you must not access the website or use any of its services. These Terms of Use apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, or contributors of content.
This website is offered and available to users who are 18 years of age or older, and reside in the United States. By using this website, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the website.
Any new features or tools which are added to the current store shall also be subject to the Terms of Use. You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update, change or replace any part of these Terms of Use by posting updates or changes to our website. All updates and changes will be effective immediately when we post them. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any updates or changes constitutes acceptance of those updates or changes.
TERMS OF SALE
The general purpose of this website is to provide and sell you our products and services. In addition to these Terms of Use, all conditions of quote, offer, acceptance, purchase, sale, shipping, rejection, denial, return, refund, and any other contractual terms related to our products and applicable to consumers are governed by our Terms of Sale, whether or not you have purchased such products or explicitly agreed to the Terms of Sale.
GENERAL CONDITIONS OF SERVICE AND INFORMATION
The services and information presented on or through this website (whether by us or other users) is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Because of this, any reliance you place on such information is strictly at your own risk and we disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the website, or by anyone who may be informed of any of its contents.Â
We reserve the right to withdraw or amend this website, and any service or material we provide on the website, in our sole discretion without notice. From time to time, we may also restrict access to some parts of the website, or the entire website, to users, including registered users.
You understand that your content (not including credit card information), may be transferred unencrypted and involve both (i) transmissions over various networks and (ii) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here:Â PRIVACY POLICY
OPTIONAL TOOLS AND THIRD-PARTY LINKS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement.Â
Certain content, products and services available via our service may also include materials from third-parties. Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.Â
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (i) to maintain any comments in confidence, (ii) to pay compensation for any comments, or (iii) to respond to any comments.Â
You agree that your comments will not be unlawful, offensive, deceptive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable, or violate any party’s intellectual property, privacy, or other personal rights or these Terms of Use. You further agree that your comments will not contain any computer virus or other malware that could in any way affect the operation of the service or any related website. You also may not use a false e mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party, and you will indemnify us against any claims or damages we incur related to your comments.Â
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be in violation of the above or for any other reason. We may also disclose your identity or other information about you to any third party who claims that comments by you violate their rights, including their intellectual property rights or their right to privacy.
ACCOUNT SECURITY
If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this website or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time.
ERRORS AND OMISSIONS
Occasionally there may be information on our website or in the service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service or on any related website, should be taken to indicate that all information in the service or on any related website has been modified or updated.
PROHIBITED USES
In addition to any other prohibitions in these Terms of Use, you are prohibited from using the website, the services, or the website content: (i) for any unlawful purpose, (ii) to solicit others to perform or participate in any unlawful acts, (iii) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances, (iv) to infringe upon or violate our intellectual property rights or the intellectual property rights of others, (v) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability, (vi) to submit false or misleading information, (vii) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service or of any related website, other websites, or the Internet, (viii) to collect or track the personal information of others, (ix) to spam, phish, pharm, pretext, spider, crawl, or scrape, (x) for any obscene or immoral purpose, (xi) to interfere with or circumvent the security features of the service or any related website, other websites, or the Internet, or (xii) in any manner that could disable, overburden, damage, or impair the website or interfere with any other party’s use of the website.Â
We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.
INTELLECTUAL PROPERTY RIGHTS
The Company name, the terms [Company Trademarks], the [Company Logo], and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this website are the trademarks of their respective owners.
This website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement) are owned by us, our licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms of Use permit you to use the website for your personal, non-commercial use only.
You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website, except that (i) your computer may temporarily store copies of such materials in RAM incidental to your use of the website, (ii) you may store files that are automatically cached by your web browser for display enhancement purposes, (iii) you may print or download one copy of a reasonable number of pages for the website for your own, personal, non-commercial use and not for further reproduction, publication or distribution, and (iv) you may engage with any social media linking features that we provide via the website. However, you may not (i) modify copies of any materials from the website or (ii) delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the website.
If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the website in breach of these Terms of Use, your right to use the website will immediately stop and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the website or any content on the website is transferred to you, and all rights not expressly granted are reserved by us.
RELATIONSHIP WITH SHOPIFY
This website is powered by Shopify, which enables us to provide the current website to you; however, any all quotes, offers, acceptances, purchases, sales, shipping, rejections, denials, returns, refunds, and any other conditions or contractual terms related to our products and applicable to customers are made directly with Chloe & Louie, subject to the Terms of Sale. By using the website, you acknowledge and agree that Shopify is not responsible for any aspect of any of the foregoing conditions or contractual terms between you and Chloe & Louie, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions on the website.
DISCLAIMER OF WARRANTIES
YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE.Â
NEITHER WE, NOR ANY PERSON ASSOCIATED WITH US MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE AND NEITHER WE NOR ANY PERSON ASSOCIATED WITH US REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.Â
INDEMNIFICATION
You agree to indemnify, defend and hold harmless Chloe & Louie and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Use or the documents and agreements they incorporate by reference, or your violation of any law or the rights of a third-party.
LIMITATION OF LIABILITY
TO THE FULLEST EXTENT ALLOWED BY LAW, AND EXCEPT IN THE CASE OF OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT OR ARISING FROM THE SALE OF OUR PRODUCTS (WHICH IS GOVERNED BY OUR TERMS OF SALE), IN NO EVENT SHALL WE, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF THE WEBSITE OR ANY OF THE SERVICE, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO THE WEBSITE OR YOUR USE OF THE SERVICE, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICE OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICE, EVEN IF ADVISED OF THEIR POSSIBILITY.
TERMINATION
These Terms of Use are effective unless and until terminated by either you or us.Â
You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our services, or when you cease using our website.
We may terminate or refuse our services at any time by notifying you. Upon the breach or violation of any of these Terms of Use, you must immediately stop use of the services, provided that, you will remain liable for any amounts due subsequent to such breach.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
MISCELLANEOUS
In the event that any provision of these Terms of Use is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Use, such determination shall not affect the validity and enforceability of any other remaining provisions. The failure by us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
All matters relating to the website and these Terms of Use, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without giving effect to any choice or conflict of law provision or rule (whether of the Commonwealth of Massachusetts or any other jurisdiction). Any legal suit, action, or proceeding arising out of, or related to, these Terms of Use or the website shall be instituted exclusively in the federal or state courts of Massachusetts.
Questions about the Terms of Use should be sent to us at info@tiffanylampartistry.com.
TERMS OF SALE
Last Modified: May 14, 2026
THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.
BY PLACING AN ORDER FOR PRODUCTS FROM THE WEBSITE (DEFINED BELOW), YOU ACCEPT AND ARE BOUND BY THESE TERMS OF SALE. YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR SERVICES FROM THE WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS OF SALE, (B) ARE NOT AT LEAST 18 YEARS OF AGE AND OF LEGAL AGE TO FORM A BINDING CONTRACT WITH CHLOE & LOUIE (DEFINED BELOW) OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE’S CONTENTS, PRODUCTS OR SERVICES BY APPLICABLE LAW.
These terms and conditions (these“ Terms of Sale”) apply to the purchase and sale of products through www.tiffanylampartistry.com (the “Website”) by CHLOE & LOUIE, LLC, a Massachusetts limited liability company (“Chloe & Louie,” “us,” “we,” or “our”). These Terms are subject to change by us without prior written notice at any time, in our sole discretion. The latest version of these Terms of Sale will be posted on the Website, and you should review these Terms of Sale immediately prior to purchasing any products that are available through the Website. The Terms of Sale in effect at the time of your purchase will govern your transaction.
These Terms of Sale are an integral part of the Website Terms of Use that apply generally to the use of our Website. You should also carefully review our Privacy Policy before placing an order for products through the Website.
ORDER ACCEPTANCE AND CANCELLATION
You agree that your order is an offer to buy, under these Terms of Sale, all products listed in your order. All orders must be accepted by us or we will not be obligated to sell the products to you. We may choose not to accept any orders in our sole discretion. After we receive your order, we will send you a confirmation email with your order number and details of the items you have ordered. Acceptance of your order and the formation of the contract of sale between you and Chloe & Louie will not take place unless and until you have received your order confirmation email.
PRICES AND PAYMENT TERMS
All prices posted on the Website are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and in your order confirmation email. We are not responsible for pricing, typographical, or other errors in any offer by us and we reserve the right to cancel any orders arising from such errors.
Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, payment must be received by us before our acceptance of an order. You represent and warrant that (i) any credit card or other financial information you supply to us is true, correct, and complete, (ii) you are authorized to use such credit card or other payment method for your purchase, (iii) charges incurred by you will be honored by your credit card company (if applicable), and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.
SHIPMENTS; SHIPPING DAMAGE; TITLE AND RISK OF LOSS
We will arrange for shipment of the products to you. Please check the individual product page or cart summary for specific delivery options. You will pay all shipping and handling charges specified during the ordering process.
Open boxes immediately upon receipt. Contact us within 24 hours if damaged goods are discovered (“Shipping Damage”). Hold goods in original cartons and packaging. For obvious external damage (cardboard dented, corners crushed, carton gouged, tape/seal broken, footprints, etc.) rattling or an impact indicator showing probable internal damage, open carton in the presence of the driver and instruct the driver to note damage in their log. Shipping Damage claims will not be honored if reported to us more than 48 hours after the receipt of goods.
Title and risk of loss pass to you upon delivery of the products to you. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.
RETURNS AND REFUNDS
Except for products under $25.00, and any other products designated on the Website as non-returnable, we will accept a return of the products for a refund of your purchase price, less the original shipping and handling costs, provided such return is made within 30 days of shipment and provided such products are returned in their original condition (unworn, unused, with tags, and in its original packaging and shipping container). To return products, you must email our Returns Department at info@tiffanylampartistry.com to obtain a Return Merchandise Authorization (“RMA”) number before shipping your product. No returns of any type will be accepted without an RMA number.
If your return is accepted, we’ll send you instructions of how and where to send your package.
Stocked products returned (or product orders cancelled at any time after purchase) for any reason other than Shipping Damage or a claim for warranty under the Limited Warranty described below will be subject to a 30% restocking fee. Merchandise that is returned for reason other than manufacturer defect or damage during shipping must be returned on own.
Made-to-order products returned (or product orders cancelled at any time after purchase) for any reason other than Shipping Damage or a claim for warranty under the Limited Warranty described below will be subject to a 50% restocking fee.
Refunds are processed within approximately 10 business days of our receipt of your merchandise. Following inspection and approval, your refund (minus any return shipping charges) will be credited back to the same payment method used to make the original purchase on the Website.
LIMITED WARRANTY
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
WE WARRANT THAT FOR A PERIOD OF 90 DAYS FROM THE DATE OF SHIPMENT (THE “WARRANTY PERIOD”), THE PRODUCTS WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP. THIS WARRANTY IS EXTENDED ONLY TO THE ORIGINAL PURCHASER OF THE PRODUCT.
NO WARRANTY IS PROVIDED FOR THE PERFORMANCE OR YIELD OF ANY PRODUCTS, AND THIS LIMITED WARRANTY DOES NOT COVER LOSS OR THERFT AND DOES NOT COVER ANY DAMAGES DUE TO YOUR TRANSPORTATION, STORAGE, IMPROPER USE, MISUSE, ABUSE, IMPROPER STORAGE CONDITIONS, FAILURE TO FOLLOW THE PRODUCT INSTRUCTION, MODIFICATIONS OF THE PRODUCT, UNAUTHORIZED REPAIR, OTHER FACTORS OUTSIDE OUR CONTROL (FOR EXAMPLE, LIGHTNING OR NATURAL DISASTERS), OR NORMAL WEAR AND TEAR (SUCH AS SOCKETS AND SWITCHES OR CHANGES IN COLORATION FROM CLEANING AGENTS, SUNLIGHT, OR WEATHERING).
WE MAY MAKE DESIGN CHANGES WHICH MAY INCLUDE VARIATION IN COLOR, SHAPE, AND SIZE. CATALOG PHOTOGRAPHS, ARTIST SKETCHES, AND SPECIFICATIONS MAY VARY FROM ACTUAL PRODUCT. COLOR VARIATIONS ARE AN EXPECTED OCCURRENCE AND ARE NOT A DEFECT IN MATERIALS OR WORKMANSHIP.
OUR RESPONSIBILITY FOR DEFECTIVE PRODUCTS IS LIMITED TO REPAIR, REPLACEMENT OR REFUND AT OUR SOLE DISCRETION AND ONLY AS SET FORTH IN THIS WARRANTY STATEMENT.
WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF THE WARRANTY PERIOD ; HOWEVER, SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE FOREGOING LIMITATION MAY NOT APPLY TO YOU.
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE OBLIGATION AND LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY WILL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT THAT YOU HAVE PURCHASED THROUGH THE WEBSITE, NOR WILL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY DIMINUTION IN VALUE, COSTS OF REPLACEMENT GOODS OR SERVICES, OR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT; HOWEVER, SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
APPLICABLE LAW & USE
You agree to comply with all applicable laws and regulations of the various states and of the United States. You represent and warrant that you are buying products from the Website for your own personal or household use only, and not for resale or export.
PRIVACY
Our Privacy Policy, governs the processing of all personal data collected from you in connection with your purchase of products through the Website.
FORCE MAJEURE
We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms of Sale, for any failure or delay in our performance under these Terms of Sale when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, pandemics, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage (each, a “Force Majeure Event”). We will give notice to you within fifteen (15) days of a Force Majeure Event, stating the period of time the occurrence is expected to continue. We will then use diligent efforts to end the failure or delay and ensure the effects of such Force Majeure Event are minimized, and we will resume the performance of our obligations as soon as reasonably practicable after the removal of the cause of the Force Majeure Event.
INDEMNIFICATION
You agree to indemnify, defend and hold harmless Chloe & Louie and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Sale or the documents and agreements they incorporate by reference, or your violation of any law or the rights of a third-party.
LIMITATION OF LIABILITY
except in the case of our gross negligence or willful misconduct OR AS OTHERWISE PROVIDED IN THESE TERMS OF SALE, in no event shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your PURCHASE OR use of THE PRODUCTS, or for any other claim related in any way to YOUR PURCHASE OR USE OF THE PRODUCTS, even if advised of their possibility.
NOTICES
We may provide any notice to you under these Terms of Sale by sending a message to the email address you provide. Notices sent by email will be effective when we send the email. It is your responsibility to keep your email address current.
To give us notice under these Terms of Sale, you must contact us via email at info@tiffanylampartistry.com . We may update the address for notices to us by posting a notice on the Website. Notices sent via email will be effective upon confirmed receipt.
MISCELLANEOUS
In the event that any provision of these Terms of Sale is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Sale, such determination shall not affect the validity and enforceability of any other remaining provisions.
You shall not assign any of your rights or delegate any of your obligations under these Terms of Sale without our prior written consent. Any purported assignment or delegation in violation of this section is null and void. No purported assignment or delegation relieves you of any of your obligations under these Terms of Sale. These Terms of Sale do not and are not intended to confer any rights or remedies upon any person other than you.
The failure by us to exercise or enforce any right or provision of these Terms of Sale shall not constitute a waiver of such right or provision.
All matters relating to these Terms of Sale or the products sold hereunder, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without giving effect to any choice or conflict of law provision or rule (whether of the Commonwealth of Massachusetts or any other jurisdiction). Any legal suit, action, or proceeding arising out of, or related to, these Terms of Sale or the Website shall be instituted exclusively in the federal or state courts of Massachusetts.
QUESTIONS
Questions about the Terms of Sale should be sent to us at info@tiffanylampartistry.com .

5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short:Â If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.